Building an Open developer-friendly bug-reporting tool

Introduction

• Developers spend 25% of their time debugging issues and most of the time gathering context and information.
• What’s missing in JIRA, Linear
• Bug reporting isn’t a solution; it is a cumbersome process

What is a perfect bug report

• Explain what a developer-friendly bug report means.
• How much time does it take to create a perfect bug report
• Ask - How to make it faster?

Challenges in bug reporting

• Explain different challenges, like some Issues are hard to reproduce
• Issue reproduced only once
• Issues happen only on my machine
• Too manual of a process to include the complete information like Writing Steps to Reproduce and Recording Loom Video
• Explain the different challenges and communication issues between devs and QAs

How is open-source software taking on this problem?

• Introduce SessionBear
• How it combines all the information - Video, console logs, network logs, etc in a single session
• Explain the Tech behind it

Why Open

• Explain levels of Customizations
• Giving back to the community
• Security

Why Security is important?

• Explain why security is important
• Explain what levers can be used to solve security constraints

Conclusion

• How it impacts the future
• How much time it saves Devs and QAs
• Ending Quote. - “Ship Quality Software Faster”