Lightning Talk Intermediate AGPLv3

Make your features discoverable, or at least teach in-software

Rejected

Session Description

When you write software, users should be able to figure it out without reading docs. This is called discoverability. If your software is too complex, at least give users good support within your software.

I'll showcase Grafana Learn, an Open Source implementation to teach about the software from within the software.

Key Takeaways

It's not enough to write good software. Users need to be able to figure it out, too.

References

https://github.com/grafana/grafana-pathfinder-app/

Session Categories

Engineering practice - productivity, debugging

Talk License: AGPLv3

Speakers

RichiH Office of the CTO | Grafana, FOSDEM, Prometheus, etc

Richard "RichiH" Hartmann is the Senior Developer Programs Director, a member of the Office of the CTO and a member of the OSPO of Grafana Labs. He is also Prometheus maintainer, OpenMetrics founder, OpenTelemetry member, and more. Among others, he was a CNCF Technical Oversight Committee member, a CNCF Governing Board member, the chair of the CNCF Technical Advisory Group on Observability, and other roles. He's the only one to receive the CNCF's "Chop wood, carry water" award for essential background twice. He also leads, organizes, or helps run various conferences from hundreds to 18,000 attendess, including but not limited to KubeCon, PromCon, FOSDEM, DENOG, DebConf, and Chaos Communication Congress. In the past, he made mainframe databases work, ISP backbones run, kept the largest IRC network on Earth running, and designed and built a datacenter from scratch. Go through his talks, podcasts, interviews, and articles at https://github.com/RichiH/talks or follow him on Mastodon at https://chaos.social/@RichiH for musings on the intersection of technology and society.

https://chaos.social/@RichiH