Project Proposal: Integrated Mobility Platform (Mobility as a Service - MaaS)
Introduction
Urban transport in growing cities faces significant challenges including congestion, fragmented services, and low public transport adoption. Citizens often navigate multiple apps, payment methods, and schedules to complete a single journey involving buses, metro, trains, or autos. This creates inefficiency, inconvenience, and discourages public transport usage.
To address these issues, we propose the development of an Integrated Mobility Platform based on the Mobility as a Service (MaaS) model. This platform will unify public and private modes of transportation into a single digital interface for journey planning, ticketing, and real-time travel information.
Project Objective
The objective is to create a seamless, commuter-centric ecosystem that brings together various modes of transport—such as MTC buses, CMRL metro, suburban rail, autos, taxis, and bicycles—into a single, integrated digital platform. This will enable citizens to plan, book, and pay for multimodal journeys easily, thus improving convenience and increasing public transport adoption.
Key Features
Multimodal Journey Planning: Suggests optimal routes combining bus, metro, train, and shared mobility options.
Integrated Ticketing & Payment: One-tap access to purchase tickets for all modes using a unified wallet, QR code, or smart card.
Real-time Information: Live vehicle tracking, estimated arrival times, and service alerts.
Accessibility & Multilingual Support: Designed for all users, including the elderly and persons with disabilities, in regional languages.
Account-based Ticketing: Personalized user accounts, fare capping, trip history, and travel preferences.
Stakeholders
Chennai Unified Metropolitan Transport Authority (CUMTA): Nodal agency coordinating policy, data integration, and governance.
Metropolitan Transport Corporation (MTC): Bus schedules, real-time tracking, and fare APIs.
Chennai Metro Rail Limited (CMRL): Metro ticketing, gate access, and journey data.
Centre for Railway Information Systems (CRIS): Integration of suburban train booking and tracking (UTS & NTES).
Private Mobility Operators: Auto/taxi aggregators, bike-sharing services, and EV fleets.
Technology Partner: Responsible for design, development, deployment
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